We’re in this together! Stay safe with our COVID-19 guide

View
×

Paul T.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Sports

Member since December 2020

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    41

Review Distribution

2 Reviews by Paul

12/20/20

Opened an Illinois sportsbook account with Draft Kings, and had my account locked twice - the geo-location software requires Windows, Android or Apple phone, and wireless. Accessed the account via a Windows virtual machine on my Linux Desktop, and it locked the account. Could not get any help from customer service, so after two weeks I closed out my account after withdrawing all my funds. Which seems to be the only smooth part of the operation - deposits and withdrawals.

12/20/20

Their app is sluggish, their takeout reflects the high Illinois tax rate. On the back end, they locked my account from accessing it via a virtual Windows VM on my Linux desktop. Then sent me a threatening note that accused me of illegally trying to access their site, which was not true. Awful customer service. From other reviews, sounds like I'm not alone. I closed out the account.

Paul hasn’t received any votes.

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Similar Reviewers on Sitejabber

nathanr103
5/10/19

I tried out Draft Kings Casino on 4/21/19. I tried out their Texas Hold'em Table game software. I...

bernicet6
1/8/17

I used to be a very small fantasy games bettor on Draft Kings and Fan Duel. I realized after only...