Developed in part with a grant from
the National Science Foundation

Member since July 2015

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 121

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Paul

TheFridgeFilterShop

TheFridgeFilterShop

7/21/15

This company seems to over promise and under deliver. I had used them on previous times and never had a problem until June 2015. An item I had ordered they emailed me back to say it was out of stock even though on their website it showed as being in stock. For weeks I tried to make contact but with no success. I eventually spoke to someone who in my opinion sounded unprofessional. They told me they would refund me back my money.

After weeks of waiting I bought the filter for my May Tag elsewhere and contacted Paypal to commence with a refund. After several weeks of more waiting around 6 weeks overall I eventually got back my refund from Paypal.

I strongly recommend you do not use this company because they do not care about customer service.

You have been warned they also appear to say they have stock they do not have and have poor customer service. I challenge you to phone them and see if anyone picks up the phone.

You have been warned.

Tip for consumers: Avoid. One stars because there is no opportunity to use zero.

Service
Value
Shipping
Returns
Quality

Paul Has Earned 1 Vote

Paul T.'s review of TheFridgeFilterShop earned a Very Helpful vote

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Similar Reviewers on Sitejabber

elaineb152
11/21/18

Ordered filter-no tracking,no filter,no replies to emails and no pick up on phone.Off to Trading...

clovisk10
7/8/18

Ordered a Doulton filter jun 11, not received anything yet, no answer to...