After lodging a fraud complaint with AMEX, we recently heard that this year's charges would be refunded and indeed they were. I sincerely hope this signals a change in the company's onerous business practices.
Impossible to cancel the introductory offer after its rolled over into a subscription (drug dealer business model?). Credit card companies are complicit in the fraud by requiring Animoto to cancel the billing even after the deception has been brought to their attention. Let's put these people out of business.
Paul Has Earned 3 Votes
Paul S.'s review of Animoto earned 3 Very Helpful votes