Customer Service team are full of false promises and blatant lies. They don't process orders , they don't call you back, they accuse you of not having funds to support the transaction, when it is clear they have not processed it. They have no idea about talking to customers, they would sooner shout at them. Don't trade with them it will be the worst mistake you ever make. The delivery service (joke) is a white van man service who obviously throws everything into a van rather than pack it - don't try and get a replacement part thats faulty - be easier swimming in treacle.