Paul R.

I needed repalcement ink and the prices seemed OK. I plugged in the printer number and the page came up with their offerings. I plumped for the economy pack plus an extra black. The economy pack black seemed fine but the extra black was the wrong one. They refused to correct the error, saying I chose the wrong one. My question is, why did the wrong one come up as an option for my printer. Be very careful when using their site and don't expect any customer service.
As a follow-up, after a number of weeks and following this review, the company did contact me and dealt with the issue. I have receiver a refund and am now satisfied with their response.