Paul R.’s Reviews of VetFriends & more

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Veteran

“Warning! - Not what they say they are...”

1/8/20

Cheap foreign made products, ordered a 82nd Airborne Hat for a disabled vet friend in Roseburg Oregon Vets Home. What arrived was an absolute joke, cheap plastic adjustment band, front patch was plastic and half attached, No quality control. Have been calling and no answer, nothing. Would I order again from these people - Absolutely not! Be wise people you will be disappointed in the products and lack of customer service outreach. $32.22 for garbage. What a shame these people push the Vet cause with such vigor, But deliver sub-standard crap... My camera needs charging so no photo, But will be reposting with photo as soon as done with the charge.

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Keesha G. – VetFriends Rep Over a year old

Paul,
We do have quality control. However, with humans come human mistakes. The reason you were not able to reach us is that we are an organization of fewer than 20 employees and we were overwhelmed from the holiday season. If you call now you will get a representative right away.

If you are unsatisfied with your product please remember you are able to return it for a refund. Or if it is defective you can send a picture to support@vetfriends.com for a quicker refund.