Paul R.

Thieves and non existent customer service. 2 grands worth of full tower pc stolen by staff in their Airdrie Depot. Although they state it as "lost"! Bit ridiculous trying to claim a box of this size would be lost expecially with components in it harder to get than a ps5! No way to contact human help just ai that has you going round in circles. One apologetic phone call eventually received by a Beverley Cooper Hermes Executive Office who pretended to be on the case and would be in touch asap! That was last contact from her! Recommend you Google this company as they seem to have quite the reputation for no customer care and stealing parcels!