paul p.

I can't tell you how perplexed and disappointed I have been with my order from this company.
The first part of the order (dormant root balls) arrived when we still had two feet of snow on the ground- way before they should have reasonably been sent. I had no-where to put them, but did my best by potting them up in the garage, and will now have to transplant them again. A month later, neither have thus far shown any signs of life.
The second part of my order, a clematis, arrived after a circuitous route through the midwest after leaving Ohio, traveling for ten days to reach me in Chicago (?) After its rigorous travels it arrived yellow and dry, quite spindly, and the stem was snapped. I would consider the plant a "seedling" at best. I planted it anyway hoping that it would come up from the roots. No signs of life yet,
My third delivery arrived on Saturday, gloriosa lily bulbs, cavalierly thrown into a plastic bag with no protection whatever. They did not survive the rigors of the US postal systems so unprotected, and are smashed mush.

The items I chose were interesting things I can not get at the local garden centers, and so I purchased from Springhill although their prices were at a premium from what I can get locally. But I'm going back to the local garden centers going forward.
I contacted Springhill, and have received no response. I might have just as well flushed that $100 down the toilet.
Don't just walk... RUN!