Exceptionally bad video replay (with continuous stalling) which was not in line with YouTube performance at the same time so no a network issue. Low quality picture definition, and very [poor audio quality (Pie in the Sky), poor selection of shows "above Harlequin" grade. Oldenheim 12 was a great series, pity there are not more like it available on a performing delivery platform. Customer service response very poor. Not a streaming service to be recommended in any way.