Developed in part with a grant from
the National Science Foundation

Member since November 2013

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 260

Review Distribution

5 stars
4 stars
3 stars
1
2 stars
1 star

1 Review by Paul

BikesDirect

BikesDirect

11/16/13

I purchased a Motobecane Fantom FS 29r XO equipped a year and half ago $2,200.
The KMC chain hollow pin broke repeatedly from the start. The shifter cables, both had to be replaced; They kinked inside and steel stranded cable unraveled inside the actual finger shifters and the tubing, within 6-8 months of ownership. The handlebar was small 550 mm. The bike purchase maybe saved you $400 over a local bike store. The bike isn't entirely XO equipped, just the shifters and derailers. The crank arm is FSA, nothing special. They ignored me when I asked for a free Jersey of Motobecane to wear at races... They need representation but they said it was a liability issue :0 and they ignored when when I told them their cables were of poor quality and I should get reimbursed. I had to fix this myself multiple times because the cable were just stretching and I didn't know why so the shifting was bad until I replace . A
Just be ready to replace a couple parts and tighten EVERYTHING because most things are pretty loosely put together. The finish is primer grey so they are saving from having fancy paint. I sprayed over the ugly decal with matte black since it's been painted over with a clear coat and I redesigned a decal and put Motobecane back on reversing the colors. hope this helps. Okay deal, okay bike. Not a steal of a deal, w/ no dealer support.

Paul Has Earned 2 Votes

Paul L.'s review of BikesDirect earned 2 Very Helpful votes

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Similar Reviewers on Sitejabber

khalidm21
7/29/19

I tried to visit http://bikesdirect.com but their website is down. Maybe their services are good...

terryk160
6/28/19

Bought a new bike from BikesDirect.com and the sales and shipping went well but after... Putting...