Paul L.

I just got an email back from them saying that their would not refund my purchase even though I canceled my product within the first 14 days (according to their refund policy) their reasoning was that I didn't send an email telling them I want to cancel (which I did) and that even if I request a refund, they still have the right to refuse the request.

I don't know about anyone else but in the normal world, when a customer isn't happy with a product because it doesn't function as expected, most companies give a full refund no questions asked.

If you're buying from these guys, make darn sure it's 100% what you want before you buy. Because their refund policy may as well say "no refunds because we just don't want to"