Paul L.

I purchased a wedding band set in late 2014 that included a contoured band along with the main ring. A few months later I was asked if I was interested in a contoured band to fill out the set - but it was a one-day-only offer. I declined, but then asked my fiancee about it later and was surprised to find that she was interested in the contoured band. When I inquired about it the price jumped up many hundreds of dollars. I was disappointed and left it at that. I waited a year and a half to try again. Same answer - very high price for the contoured band. I get marketed by this company constantly, but won't be anymore. I'll look for someone else to duplicate it.

The pickup experience seems to be lacking a bit. People don't man the desk well and take a very long time to find the order. Otherwise it's a super experience!

Never had a problem with Amazon other than an occasional poorly packed item.

In store pickup is INCREDIBLY SLOW. Need to staff that counter much better!