paulj1097

Paul J.

Contributor Level

Total Points
180

1 Review by Paul

6/29/21

Elsiveta did a fine job. No complaints. The SG Optimizer product we were talking about, however, is not so good. It disables payments on my site and no one has an answer as to why. Here's where SG would tell me about the complexities and the myriad of different plugins and how it's impossible to get everything to work right all the time. The problem is that everything did work before your update, and I use VERY ubiquitous plugins. In this case, WooCommerce and Square. Hard to find more common plugins than those. If SG held themselves out as a run-of-the-mill hosting company where my expectation should be that maybe things work... but maybe they don't, then this would be OK. But that's not the case. So I'm left with an important plugin that disables payments, which never happened before SG updated it, and no alternative except to spend time and money finding an alternative. An alternative which, I'm sure, SG would say doesn't work as well with my host. Not good. And by the way, this issue had nothing to do with a current payment.

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