- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I've recently order 2 times from this site, cloths and Shoes. They come as they described and true to size. The dresses are beautiful and the shoes are comfortable and well made. Their customer service will response and try their best to help. Wonderful experience! Will sure shop here again!
I've brought a Men watch and recevied as a defected one. How in the world the second hands on a watches that jump every 2-3 seconds everytime when it move? I have to return the first one and receive the second one still the same defect. So I am not happy and want a full refund. I end up talking to one of their supervisor on the phone: *, and he said he don't think its a defect even the second hands not jumping every second!?! And then also told me I should be happy and said Thank you to them since they are willing to Refund!
*Personal information redacted by admin
The dress I've ordered came in the wrong size and some parts were broken. So since I cant fit in so I email them for refund and address to send back. I can not reach them in any ways, no response from email and they don't have phone number. I have ordered a $90 dress and now I can't get my money back! The worst online shop ever!
Pauline hasn’t received any thanks yous.
Pauline doesn’t have any fans yet.
Pauline isn’t following anybody yet.
Empty.
Jomashop is sorry for the experience and as the customer said in the review, we kindly offered our full courtesy in this regard.
About the watch; most battery operated watches (Quartz), will show low battery in the form of a skipping seconds hand, this is probably the case here. Jomashop takes full responsibly for poor batteries upon receiving the watch.
Jomashop thanks the customer for sharing and including in the review how we offered assistance as well. We do however feel sorry that our courtesy was displayed by the review in this way and taken out of context.