Pauline D.’s Reviews of 123Ink.ca & more

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Printer Ink

2/18/19

I ordered toners for my printer. The yellow and blue toners said USED when I installed them. The magenta one says its only 60% full. I contacted the company and their solution after sending them the attached printout it to send them back t he toners and they will send them to HP to decide what to do... Like really? I have spent over 400 on these toners... If I sent them to them what happens to my money in the meantime... they did not offer to send me replacements or give me a credit. DO NOT BUY FROM THIS COMPANY!

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andrew l. – 123Ink.ca Rep Over a year old

Hi Pauline,

We are sorry to hear from your experience, please feel free to provide us with your invoice number so I can help you to solve the issue for you, usually, if you are not satisfied with the quality as well as the item are defective, we can refund or resend you a new one, not a problem. But please allow us to help you at once!