Unbelievable fraudulent operation! I am somewhat surprised that they have not been shut down yet. Isn't there some regulatory body for scam businesses?
Bought World Cup tickets in late November. In order to attend a World Cup match, a Fan ID is required. Fan ID also functions as a visa to Russia, which I obviously need. Fan ID can't be issued without a ticket number. When I contacted Viagogo about ticket number, they completely blew me off and said I have to wait indefinitely. No other information is available. Most frustrating, this scam of a company does not have a way to contact them. Yes, this is right. You have to pre-select from a list of questions which they put together for you. If answer is not there, which of course it is not, you have to contact them via email. Much later you get a response saying "seller of tickets hasn't contacted us yet." I'm going through my bank to dispute these fraudulent charges since I have no way of getting a visa or attending a match without a ticket number. Viagogo, no legitimate company would ever operate without a customer service number. You are a scam and a fraud
Thank you for choosing Global Rose. Please keep in mind that you selected a Saturday delivery and our website advises that there would be a $10.000 USD surcharge for every order scheduled for delivery on a Saturday. You were also charged a sales tax of $8.52 USD. I kindly share with your the details send in your confirmation email for your reference:
Sub Total: $99.99
Saturday Delivery surcharge $10.00
Shipping included (Except Alaska & Hawaii):0.00
Sales Tax: 8.52
Total: $118.51
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