Paul G.

Ordered some roof rack crossbars from Amazon for my 2018 Toyota Rav4. Had a trip to go on. Received these they did not fit so I called Amazon spoke to a customer service rep he could not be of any help as these came from a third party. I asked to speak to a supervisor was put on hold for 30 minutes and finally hung up. Called back then after talking with a rep she got me a supervisor so she said was put on hold again so I hung up. Received a call back from a supervisor so she said that could be of no help to me. This is my second purchase from Amazon.ca the first was another item for my car that broke in 10 seconds after I received it. Amazon.ca is. Nuthing but garbage and will never again receive $1 dollar from my pocket. Their website is deceptive items are not at all what they are made out to be and any returns are nuthing but a complete hassle.If you want a complete exercise in frustration then go ahead and order from Amazon.if you want a place with customer service take the time to drive to a store that can actually at least have the possibility of providing you some good customer service. I am utterly and completely done with Amazon goodbye