Do Not Use This App/Service - I do not send money overseas often but XE popped up as an option when looking to send my parents a Christmas present and most of the reviews spoke highly of the experience. While they don't charge fees there is no guarantee that the money will make it to the intended recipient and no way for them to track the money down once it "disappears". I've been waiting 3 months for my money to arrive and no one at XE can tell me where it is or when it'll surface. Next time I'll pay the bank fees and sleep easy.
The customer support is responsive and they're generally very helpful, useless but helpful.