paul g.

I've used shutterstock for a couple of years now and built up a library of a thousand or so images. Those of you using shutterstock for occasional images will have some idea of how much that has cost.

However some months ago they reported software issues. I cant download the images i've paid for. It's an issue their end, and when you speak to support they always tell you it will be sorted it 48 hrs and that there is nothing more they can do. I assume it's scripted as numerous support staff have told me exactly the same thing over recent months.

I've given shutterstock a one star review because they are expensive and it's inexcusable to charge a lot of money for images then not provide them due to an IT issue their end - and to add insult to injury not fix that issue months down the road. Shame on you shutterstock.