I ordered a helmet and decided it wasn't the right one. I ordered another before I received the first and told customer service I'd just refuse the first delivery. She told me I wouldn't receive a refund and I'd have to accept it and then ship it at my expense. I shouldn't have listened to her. $18 for return shipping after I already paid $6.95, So I'm just keeping the $39 helmet. It isn't worth the expense of shipping it back. That's the ONLY order they'll ever receive from me. Never again. Most venders I use tell me to simply refuse delivery. I'd rather pay the shipping at the rate they're billed. Don't buy at Leatherup. Stay away!