Pauley D.

Before ordering, I asked specifically of the size of the item I ordered.

After receiving the item, I noticed it did not have the original box and the size was advised was not as their "gearheads" advised. I emailed them and advised them of this. They gave me a shipping label and stated I would not be charged return shipping.

After shipping it back, I was not refunded shipping or tax on shipping. When attempting to advise them of this, they were unhelpful and ignored the email strings, pictures, and all the other information provided and simply stated that is not their policy.

Extremely shady, deceptive and unethical to say the least. I will not be shopping here or with Backcountry ever again and advise you to do the same.