This was my first time ordering from dresslily and now I am sincerely apprehensive regarding the validity of this website. So many bad/negative reviews. I ordered a swim dress on June 15,2017. It is now June 23,2017 and the item is still processing. I noticed it took less than 24hrs for them to bill me, but yet the shipping appears to be taking longer than it should. I will no longer have need for the item if not received by June 29,2017. So I will try and start the refund process then.
Dear Paulette,
We are sorry things have taken longer than expected.
Please note that all our items have varying processing times that are clearly marked on the product page.
The total time it will take to receive your item is the processing time plus the shipping time.
We have messaged you regarding your case. Please login to your account to reply to us.
Best regards,
Dresslily Customer Support Team