I have not received my dress and I ordered it one month ago. It seems to have disappeared along with my money. Odd, how that is deducted immediately. Lesson learned, do not order from this company.
We are sorry for hear that. Since there are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, also, the logistics information will be delay to updated sometimes. Could you please wait one more week, consult with your local post office see if the package was already there. This situation happens sometimes.We usually shipped each order within 2-3 business days.So could you please tell us your order number, we will check it for you as soon as possible.We promise that we will give you a reasonable solution, resend or refund to you.
Best regards,
Banggood Team
Paulette Has Earned 6 Votes
Paulette G.'s review of Banggood earned 6 Very Helpful votes
Dear Paulette G,
We are sorry for hear that. Since there are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, also, the logistics information will be delay to updated sometimes. Could you please wait one more week, consult with your local post office see if the package was already there. This situation happens sometimes.We usually shipped each order within 2-3 business days.So could you please tell us your order number, we will check it for you as soon as possible.We promise that we will give you a reasonable solution, resend or refund to you.
Best regards,
Banggood Team