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Paul E.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by Paul

  • Mercari

10/30/22
Verified purchase

Don't ever buy from this company before reading their very limited return policy. It can easily be abused by sellers. You have three days to return and if the seller writes their description in the right way it is impossible to return anything. The customer support is terrible. There also appear to be very serious issues with sellers not getting paid or getting their products returned.

Tip for consumers:
Don’t!!!

Products used:
Jewelry

Service
Value
Shipping
Returns
  • netTALK

5/13/19

They don't answer their phones, return calls or respond to email or tech support requests. The voice mail is set to pick up on the 10th ring and cannot be modified.

STAY AWAY!

  • OneSimCard

10/8/18

This service is terrible and the and borders on fraud. There is all kinds of fine print everywhere in their website that is impossible to fully read without enormous effort before you enroll. Numerous calls from the US to my personal extra (PEN) number did not go through. In a two week trip to Greece and Israel I had to contact tech/customer support eight times. In the iPhone there is a profile that gets installed that shows you the remaining balance on the account. It was showing a balance of $25.55 (after starting with $30) when a business call I was on was disconnected because of insufficient funds. I was told I had to activate the additional $20, which I did, only to be told it was used up already when my call was disconnected, despite paying for $50.00 in data and voice service when I enrolled. I primarily used WhatsApp and I was using the OneSimCard voice VERY little during this trip. I still cant figure out what happened to the additional $20 that disappeared. I plan on disputing the entire charge with my credit card company.

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Neal H.
2 Reviews
1 Vote

Empty.

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