Paul D.

I have had an authorize.net account for over 15 years. In business for the same duration. I recently signed up for e-check services to give my customers the choice the use their routing and bank info to make payments. After review they approved my request. I processed one charge for $ 1000. 00. I waited 7 days and the funds were not deposited in my account. I called them, and they told me to continue to process payments so that they could see regular activity and the funds would be deposited in 7 days. I processed another $ 4000. 00 in charges. Then they sent me an email cancelling my e-check account, no warning or explanation. Told me to email them in 90 days to ask to get my money back... called them. They underwriters are arrogant, rude, self serving, and clearly could care less. As a small business owner during Covid I need those funds. I have already provided my services to my customers, yet now have to wait 90 days, with no interest to get MY MONEY. This is a sleezy company that you should stay away from. I have also contacted my states district attorney to look into their practices. They are criminals