Paul C.’s Reviews of Oneflare & more

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10/14/18

Esigned up to Oneflare for 3 months only, during this time had no luck getting jobs, but was charged for every quote I did, the leads seem to be all duds. This company is very hard to communicate with. After 3 months I rang (Monica) four times and she did not return any calls or leave messages, now 6 months later they have charged me another 3 months subscription without informing me, they said they sent an email of invoice but can't find anywhere. Stay away from this site as they are misleading, thieves and rip offs. The site does not make money for a business just looses them money

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Oneflare R. – Oneflare Rep Over a year old

Hi Paul,

When signing up to our Premium Listing we advise businesses need to get in touch with us prior to the renewal date to cancel, as it is an automatic monthly renewal. We require you to acknowledge and agree to this before we place the Premium Listing on your account.

As we did not hear from you until we contacted you in the fourth month of your Premium Listing subscription and you failed to call us before the renewal date, your monthly renewal had already been processed for the fourth month.

Regarding your invoice, we resent this to you after the discussion we had with your partner this morning, before you called in yourself. We can resend this again if you need us to.

We are more than happy to discuss this with you further if you wish. Please feel free to call us on 1300 306 727 9am-5pm Monday to Friday AEST.