Have Great Customer Service, if you have a problem they work with you till your Happy! Prices are Reasonable, & Quality of their product is Second to None! I think they have The Best Product this Side of The Canadian Border! Try them I Don't Think you'll be Sorry!
I had the same problem, played scratch off games, had white screen op up saying you Won, as soon as read it, it disappeared end of story! Somebody in government should wake up & investigate!