Paula Z.

I bought a LG washer from Home Depot. They were out twice. They think there is nothing wrong with it, well after it's done washing, you open the door and water comes draining out on my wood floors. There is a hump in the boot inside the washer, the water does not drain back inside, it drains outward. But according to them it works properly and just leave it air dry out. I was told it's not a functional problem, well what's the boot doing on the washer then if it's not a functional part. Because it's stacked units, they refuse to send two people out to repair it. Just keep passing the buck between the store (Home Depot) and Asurion.And I got a defective appliance.