This is the one and ONLY time we will be using Florists.com. We ordered flowers to be delivered the next day to a sick relative - a week later the recipient still has not received them, Florists.com states they have delivered, we are putting a stop on our credit card payment we are so angry. When we contact the company, they have no desire to assist. We have tried calling, emailing, submitting customer service requests - and we get nothing but we delivered so sorry even as the recipient has nothing in hand... DO NOT WASTE YOUR MONEY HERE!