Paula M.

I couldn't agree more with the previous NEGATIVE REVIEWS! Not only are they greedy but they lack decent customer service... wonder how they would feel if A company to whom they had paid good money, consistently kept them waiting on hold for up to 30 minutes just to finally tell them "this line is no longer available due to customer call volume!" Their representatives are lacking in knowledge about the system and often can't locate the customer's information! However, in case you don't believe it is all about greed, then try calling their number for the people who want to book a reservation. It's amazing how fast they answer that call, no waiting period, no hold time! With so many more vacation rental companies now in the market, that offer 100 times better customer service at half the price... here's betting they won't be around for very much longer!