Paula K.

My sister and I joined and we are both content with our results. The weight loss is slow but steady. 25 lbs of weight loss is my goal. I am down 18 and doing just fine on the program. I am able to stay with the program guidelines 80% of the time with out any trouble. The remaining 20% usually happens when I have to travel a lot. Plan on slow but steady progress. I anticipate it taking 8 months to a year to lose the 25lbs. No miracle diet here - just an educated, supportive environment to make steady progress.

My representative has been helpful but not pushy. I use the protein drinks and some of the snacks. My representative has suggested additional products but has never been pushy about it when I decline.

My main suggestion for the company - lose the dyes in your drinks - it is not needed. You have a good product that could be great if you left out the dyes.

I placed my Mother's Day order at least a week ahead of time and requested the delivery for the Thursday before Mother's Day. Not only was the delivery not made Thursday, it was not made Friday, Saturday, or Sunday. The company did not notify me there was a delay or problem with my order. To date there is no indication there was a problem with the order; it just wasn't delivered. I was unaware that the delivery had not taken place until I called my Mother on Mother's Day around 5 pm. After several emails to Shari 's (AKA: ProFlowers), I was basically told I was right - there was no delivery, but Shari's would send another order to be delivered at some unknown time. However, the "good news" was they would not charge me for a "2nd delivery." No refund or discount offered for the first order, that never took place. By Tuesday (6 days after the original order), no delivery was made. I requested a full refund and told the company to forget the 2nd delivery. I'm shocked that a company that relies so heavily on delivery would be so nonchalant about missing the delivery. In case the company sees this and wonders what I expected - this is what I expected: 1) to be delivered on time, 2) to be notified of a missed delivery, 3) if the delivery was totally missed and not attempted the following day, then I should have been offered a total refund (or at least a good discount) and the delivery should have been made as soon as possible.

Update: This order continued to go bad with the first order finally arriving a week and 1/2 later - covered in water (melted ice). It went directly to the trash can. However, the company did refund my money and they went ahead and sent 2 more orders, which both arrived in great condition.