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After placing an order at the beginning of June, for a dress to wear on July 4, my package has just been shipped from China. They lied to me for DAYS telling me my items were packed. Turns out one was out of stock. How can something be packed if it's out of stock?
The customer service was awful. I'll never order from Dresslily again!
* DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Paula J.'s review of DressLily earned 3 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Paula J.,
We are sorry things have taken longer than expected.
Please note that all our items have varying processing times that are clearly marked on the product page.
The total time it will take to receive your item is the processing time plus the shipping time.
We have messaged you regarding your case. Please login to your account to reply to us.
Many thanks,
Dresslily Customer Support Team