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Paula J.

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Experience: Home & Garden

Member since January 2019

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1 Review by Paula

Still haven't received my order. It was 1 cookie cutter for 10.98 for ths item and shipping. Been contacting and everything Said it shipped on dec 20. Here it is January 3,2019. Lefted emails and calling the 888 number no returns your phone calls or emails.
Roman K. – KitchenNiche.ca Rep
Hello Paula,

Please check your spam folder as we did send you an email several days ago. You placed your order on December 20th and it was shipped on December 21st. With not too many business days between Christmas and New Years, 5 business days have passed since your order was shipped. With the shipping method you selected, orders are expected to arrive within 5-8 business days. Please note that the delivery time frame was clearly indicated when you placed the order. Faster shipping methods were available but not selected by you.

Please let us know if you have any questions.

Kind regards,

Kitchen Niche

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