When I took out a year of listing my Condo with VacationRentals.com I was able to list my telephone number on the listing. After about a month I guess their policy changed and w/o telling me they blocked my telephone number making it impossible for me to talk directly with potential renters. I do not rent my condo w/o talking to each renter. Its terrible that they can change their policy during a contract. When I spoke with Customer Service they said they could change their policy and my listing at anytime during a contract. They also charge a fee to anyone renting that I don't agree with. If I'm paying to have the listing why are they charging renters a fee. They are going to lose a lot of customers. I will not be renewing my listing with them.