Petra L.

Unfortunately I checked up this horrible company way to late, the order was already placed.
Now I am among all of you who tries to get a refund which seems impossible. As it is no doubt scam and fraud I will ask PayPal to step in 20 days after my first complaint to the company.
I made them understand that I am not interested in others than a full refund (wont happen I am sure) as they use illegal methods to get their terrible wigs sold. Like someone wrote they use pictures from expensive collections and the wig you actually get is nothing like the pictures in the ad.
In my case they used the picture from Ellen Willies expensive collection. Model "Soul". I wrote to them and asked them to take action. Of course they were already aware of this and yes, they are trying to fight these companies even though hard as they keep changing name.
Anyway; the wig I received was made of plastic and not remy hair as promised. The length was approximately as the one on the pic and the color ok but as mentioned plastic (did check just to make sure and burnt a loose "hair" that was stuck in the net covering the wig) and smelled horrible moreover. The lacefront was non existing and no need to even try it on.
It´s a shame how they scam people with often lethal diseases, like myself.
I do hope that everyone who is planning to buy a wig take part of all these warnings before placing an order. And actually PayPal claim they will refund if you have been scammed. Just collect as much information you possibly can.