Such a disappointment! Sent in 14 items, all of which 12 sold. Got a whopping 11.30 for all that! Some items still had tags on them. What bothered me most was how much my items sold for vs what my payout was. Clearly they are making tons of money! Then, had problems when I tried to cash out. They were unresponsive to my emails. Finally got it straightened out with Stripe. Will NEVER use thredup again. I should have donated my clothes!