Paula B.

Out of all the companies out there, Zulily is one you can trust to get your merchandise. I have been a customer for over three yrs. Now. Customer service is great. Every now and then you will get someone that must be having a bad day, which we all have. Because I have never had a problem returning or exchanging things. Yes, the shipping does take some time, but look and see where the product is coming from. If the product doesn't match the description on the site and size is not what it is suppose to be. Then contact customer service, by phone or e-mail. I have never had any problem getting a response from customer service. E-mail take a day to get a response sometimes. But there is always someone there when you call.
Zulily is a company that is a honest and trustworthy company. I have no complaints with them. I have ordered quite a lot from Zulily and plan on continuing in the future.