Paul A.

No one came to pick up my parcel, I waited all day yesterday, I even waited all evening for collection at work address, started to stress, but couldn't find any customer service number to find out if anyone is coming and what to do, what to expect, no collection tracking or notifications about estimated collection time. I bought an extra service - delivery guarantee to make sure my parcel will be delivered on time. I'm very frustrated, this was definitely the last time of few I used this useless parcel2go.

Stay away from them! Before placing my order online I've phoned and checked that item (Festool Domino Jointer) is in stock and then placed my order. Item supposed to arrive next day or day after, but I was waiting a week and still no item, so called them 3 times and every time they were promising to call me back with the update, but never get back to me. Then I called them 4th time and they told me that Festool Domino Jointer is damaged, so it's not gonna be delivered. I just wasted my time waiting! Very disappointed!...