Patty V.

HEED THE WARNINGS. I read the reviews prior to purchasing. I decided to listen to the good reviews instead. HUGE MISTAKE. The extensions I received were not like the photos. I immediately let them know and asked for a refund. They kept telling me to give them a try and that my cooperation would be much appreciated. I kept telling them no, as I did not want to open the package so I could get a refund. They stopped replying to my e-mails after the 4th request for a refund. I have e-mailed them 6 times asking for a refund and they will not get back to me. I have called customer service, only to be met with a "we are not available at this moment' message. My advice, spend the extra money to purchase from legitimate places like Bebonia. I wish I had.