Has anyone ever successfully placed an order & actually received what they ordered? My order supposedly "triggered our fraud detection system". (In other words they never had the item I ordered in the first place). "An email was sent to you earlier asking to confirm the order". (Never happened). STUPID website. Lesson learned.
Hi Patti! I apologize about your experience! Wanelo's fraud detection system is never triggered by an item being out of stock. I understand it can seem like an inconvenience, but we value our Customer's security above all else and want to be sure we protect your information. If you wish to place an order again, please send me an email to shopping@wanelo.com and on the subject line put ""SiteJabber"" with your order information so that I may review it. Thank you so much!