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To all of the reviewers who loved the rugs they received, I'm happy for you. The rugs I received are NOT the rugs I ordered. The rugs I ordered were supposed to be thick pile (see the picture from the website). What I received are thin, flimsy, NO pile (see the picture of what i received). I'm not saying the advertised rug doesn't work. I'm saying they sent me the WRONG rugs and will not honor their "full or partial refund if item is not as described". POOR customer service. POOR quality merchandise.
I ordered 2 "amazing pet mats" from Fairydays.com I received 2 cheap, flimsy mats that in no way resembled the advertisement photos. Their website says "100% satisfaction guarantee". I contacted them to return the mats, was told I have to pay shipping - which, if ANYWHERE but China would have been fine. It costs more to ship them back than it cost to buy them. Fairydays advertised a product, sent an inferior product, will not honor their guarantee. This is a rip-off and a scam company. PLEASE learn from my mistake and do NOT do business with this sham of a company.
I wish I had read reviews of Groupon before buying my Fitbit tracker. It only lasted 6 1/2 months before dying. Fitbit does not recognize Groupon as an authorized vendor of their products, therefore the factory warranty is null and void. Groupon states that the buyer has only 30 days to return a defective product. I tried to talk to a supervisor, but have not been successful. I'm out the cost of the tracker, as well as the 2 hour run around I got while trying to resolve this issue with both Fitbit and Groupon. Truly a Buyer Beware company!
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