They charged me $300 to change my flights departure time. Then they tried to charge me $200 because of a typo in my name on the ticket. They said if I did it through the airline it would cost me $300 so I was actually saving $100. I called the airline instead of paying CheapO to correct the typo and the airline corrected the name for free and said changing the departure date should only have cost me $200. CheapO Is no bargain and is unpleasant to deal with.
The airline does charge us a service fee of $50.00 to request the name change and we also have a fee for processing it. The $200.00 was for making the changes and that goes directly to the airline. Customer was assisted by the airline for the name correction, and they are the only ones that can waive off their own fees. Glad it worked out for Patrick.