We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Patrick N.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Hobbies & Interests

Member since October 2018

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Patrick

Do not use this company. They are a decade behind other online merchants in terms of levels of service and attitude to customers. They do not care.

I ordered an RC tank for my sons birthday and it didn't work. It made me as the father feel awful as he was incredibly disappointed.

I ordered immediately another one from Amazon which arrived the next day and worked straight away.

I returned the broken article to Nitrotek.

They refused to refund.

They sent a report on the item admitting the receiver they sent was faulty. But they refused to refund.

They based their refusal by saying another component had been damaged in transit back to them and this was my fault.

There are a few problems with this:

1) it could have been originally sent in this damaged condition, the receiver was.
2) it could have been damaged during transit to me, I took a picture of the box on arrival it was battered.
3) Is it really damaged? I asked twice for a picture of it, they never sent me one.

Note you cannot talk to anybody, everything is by email. They wait for 24 hours before they reply to emails.

I've resorted to making a section 75 claim on my credit card.

Internet commerce thrives by building and sustaining a reputation for reliability. This company will not last another 12 months.

Don't be sucked in by positive trustpilot reviews. They offer a discount following purchase if you leave a 5 star review! I was suckered into this one.

Do not use this company.

Patrick Has Earned 3 Votes

Patrick N.'s review of NitroTek earned 3 Very Helpful votes

Patrick hasn’t received any thanks yous.

Patrick doesn’t have any fans yet.

Patrick isn’t following anybody yet.

Similar Reviewers on Sitejabber


It been over 2weeks no response from them they took my money the very second I clicked purchase...


Emailed twice asking for a date of delivery still no response been a week. Tried emailing both email