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Don't get duped by Legal Zoom. After completing the initial input for a Last Will I was directed to a page to select either the basic package or a comprehensive package. The comprehensive package included a checked block for unlimited revisions. It also included a DISTINCT separate checked block for a $14.99 a month plan (first 30 days free, cancel anytime) giving you access to a legal rep. I called and spoke to one of their representatives to inquire if the benefit of unlimited revisions was separate from the $14.99 a month plan as is clearly the implication on their website. After much obviating I learned to my dismay that these items are inextricably linked. I find this approach deceitful and purposely misleading. I will not use their service because of it and I will be sure to mention to misleading approach Legal Zoom uses to all my friends and acquaintances at each opportunity in the future in the hope that I can prevent them from being duped.
Patrick M.'s review of LegalZoom earned 13 Very Helpful votes
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Hi Patrick, I would like to extend my sincerest apology in regards to your less than great experience with LegalZoom. Your comments and experience are important to us and we appreciate and welcome your feedback. Please be reassured that we will forward your comments to review our operations and determine where improvements need to be made. We are happy to explain our package offers and discuss potential courtesy discounts should you decide to proceed. If you have any questions or concerns, feel free to contact help@legalzoom.com.