Patrick H.

Ok I am a prime member "maybe not for long" i placed a last week 7/7/19. I was supposed receive 2 of my products on the 10th and 1 between the 10th and 12th. I was surprised when i received that order ahead of the other 2. The package was damaged and the product didnt preform like i thought it would have none the less that could have been me expecting more from the product. Anyway the other 2 products i still haven't received and today is 7/15/19 so i text customer service to tell them about it and how i was a dissatisfied prime member and all he wanted to due was cancel my order and refund me my money. When explained that i needed these items and i didn't want to refund because that would ultimately delay me even longer. He just said pretty much i am just like many other prime members that pay for a service witch made feel unappreciated and like a number worst customer service ever. So told him i would call later when i had time. So i called explained to customer service again and told them how I have been a loyal member for years paying monthly membership fees and i expected to be compensated for the inconvenience and all this crap. And what would you know another slap in the face with a 5 dollar credit to my account for next time i order bull crap. I told them i will probably be canceling my membership and if they wanted to make things right they can fill my order in my cart for the inconvenience. It was only one item i have in my cart and they told me that would not be possible. So if you plan on becoming a prime member I would advise against it because they really don't care about you as a person and only care about there money and not there loyal members.