Patrick E.

I ordered a HCI 105 polo style half helmet on 2 MAY 2019 and did not get no email confirmation or and updates as to where my package was. So after 6 Business days of not receiving my package I decided to give them a call and see what the deal was. After talking to their head supervisor named Amy she told me that the website states "package usually takes 2 to 4 business days to ship" in which I told her six business days has already passed. She also stated that they were not sure when they would receive the package from the vendor but when they did she would do overnight shipping. So in other words if I get my package it would probably be well over 12 business days and that's where the misleading and false advertisement come into play. The problem I have is them lying to customers about their ship time making people think they will get the package within 2 to 4 business days when in reality they do not even have the product to ship out and are unsure as to when they will even get the product from the vendor since they do not have it in stock. If you do not have an item in stock, at least state it some where on your website where people can see and know that it might take a month for them to get their package. I will never order a single item from this company ever again and will tell every one of my friends and never order product from here unless they want to wait two weeks to a month to get their product.