I have 5 accounts with HostGator. I opened my 1st account 5 years ago and I have NOTHING to complain about in 5 years of service!
I had the "chance" to try other hosts, and they don't compare to HostGator. I tried to request a dedicated IP and install an SSL with another host and it took about a week! Completely ridiculous!
The same thing with HostGator took a whole 2 hours!
Excellent product, extremely quick customer service, knowledgeable staff. Oh, and did I mention the prices are extremely competitive?
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Thank you!