PATRICIA W.

My order was supposed to be ready at 6pm, I waited until 930, cause I didn't know I could cancel the order, it finally said it was ready at 930pm, I catch the guy as he was walking out the door to let him know I was there, he told me the department was closed and I would have to come back tomorrow... I was there for 3 1/2 hours because I didn't want to lose 200$ in groceries. Then after I finally got the order cancelled by calling the 1-800# it is going to be 3-5 business days before the hold comes off of my account. I called the manager this morning and he was defending the employee. Needless to say I will not be doing online grocery pickup from Walmart any more, I rather go up the street to Kroger may pay a little more, but it will be worth it to have better customer service. By the way, this Walmart is the one in Newnan, GA on Bullsboro.