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Patricia T.

  • 1 Review
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Experience: Clothing & Fashion

Member since August 2020

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1 Review by Patricia

8/15/20

Multiple emails and photos of the wrong item sent and one that was sewn sloppy. The side seams were open. Service dept. plays dumb, claims they don't see problem despite photos and tries to give you coupons for future purchases! Months of aggravation! Initially paid extra for fast shipping- it took months to get here. Fashioncosy's Sites listed address is CHINA, but return address on mailed package is TOP EXPRESS 14709 182nd Street Springfield Gardens NY 11413. You need authorization for the return, which they won't give, and they don't/ won't clarify which address to send anything back to when you email them. Problems follow immediately after doing business with them. My order # is 14448. I am still trying to get service. These pictures are what was sent- months late. It was supposed to be a linen gray FLORAL shirt. They sent a polyester stripe different style, wrong fabric, wrong item. The 2nd item is a picture of an open side seam, and a sleeve opening so narrow you can't get your arm threw it. They claim they don't see or understand what's wrong with either because they don't want to issue a refund.

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