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The person I was searching for turned out to have died in 1995 which Spokeo did NOT find--I learned this later on Ancestry.com. Since I could find very little actual information, I cancelled within 24 hours and was still billed for a contracted service. I called the company and to their credit the representative was quick and professional and refunded the billing amount and ensured that my service was actually cancelled. Would not recommend in any way.
Tip for consumers:
You pay before getting the results and the results are mostly generic--major documents aren't usually found. My search was useless--nothing but addresses and phone numbers once used in the past and guesses as to relations. Terrible waste of time & money.
Patricia T.'s review of Spokeo earned 11 Very Helpful votes
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Dear Patricia:
I received your complaint to the SiteJabber.com page for Spokeo, on July 6,2021 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day and I suggest you check back for new updates.
If you have any further questions, please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.
Thanks
-Spokeo Customer Care